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Quality Policy

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SIMPAS – Live Better

We are a Greek business specialized in manufacturing aluminum and steel fenestration products for commercial and residential buildings. Our product portfolio includes windows, doors, storefronts, curtain walls, and architectural facades. With over 40 years of experience in the industry, in-house production line, and highly-skilled personnel, we are a one-stop supplier for aluminum and steel fenestration products. All our products are made in Greece and shipped worldwide.

Our mission

Is to build products that improve people’s lives. All our products are built in compliance with the requirements of each export destination.

Our vision

Is to inspire people to Live Better, to Become More, by being a point of reference in our industry.

Our commitment

Is to establish a Quality Management System according to the ISO 9001:2015 standard, to comply with all related legislative requirements; also, to continuously improve its effectiveness, with the active participation of our staff, and the outstanding reliability of our suppliers.

We implement

A system of quality objectives and key performance indicators for monitoring and improving:

  • Our customers’ satisfaction
  • Our production activities
  • Our project management activities
  • The reliability of our suppliers and partners
  • The efficiency of our Quality Management System

We ensure

That all our staff and partners are following our quality policy by providing continuous and systematic training, and by regularly meet to discuss matters related to our business, our customers, and every aspect that can have an impact on our quality policy.

Georgios Simpas – President / CEO 
February 8 th 2023
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Privacy policy and GDPR compliance

SIMPAS Sole Proprietorship S.A. (hereinafter the “Company” or “we” or “our”), which is based in Ampelia Ioannina (T.K.: 45500) attaches great importance to the lawful processing, security and protection of your personal data, in whatever capacity you communicate or cooperate with us.

This Privacy Policy, which is in accordance with the European Regulation (2016/679) and any other relevant applicable legislation, explains how we determine and explain the terms under which, acting as a Data Controller as defined by law, we collect, store, use and generally process your personal data, which we obtain when you visit, register or use our website, as well as when you trade with our physical stores.

The use of the electronic pages and services provided to the visitor/user of the website https://simpasus.com, assumes your unreserved agreement with this website’s Privacy policy.Therefore, please read carefully the terms of this company’s privacy policy, as by using our website and signing the relevant declaration of consent, you unconditionally accept the practices described herein, the terms of which henceforth govern the contractual relationship between us and are incorporated into the terms of use of each of our services. If you do not agree, you should leave it and DO NOT use any of its services and content.

1. What is your personal data?

Your personal data includes any information on paper or electronic means, which can lead, either directly or in combination with others, to your unique identification as a natural person. This category includes information such as name, postal address, e-mail address, contact numbers, occupation, identification information of your equipment or terminal devices, computer, smart phone, tablet, history of your online searches (log files, cookies, etc.), and any other information that allows your unique identification in accordance with the provisions of the European Regulation (2016/679) on the protection of natural persons of Law 4624/2019, the current Greek legislation at any given time as well as the decisions of the Data Protection Authority (DPA), hereinafter Personal Data or Data.

2. What is personal data processing?

Any act or series of acts performed with or without the use of automated means, on personal data or sets of personal data, such as collection, registration, organization, structuring, storage, adaptation or alteration, retrieval, information search, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction.

3 Is it mandatory to provide your Personal Data?

Providing the Data to the Company may be necessary to achieve the purposes specified in this Privacy Policy or may be optional. The mandatory or optional nature of the provision of Data is indicated by an asterisk (*) next to mandatory personal data.If you refuse to provide the information marked as mandatory on the Website, it will be impossible to achieve the main purpose for which the specific Data is collected. The provision of additional Data to the Company, beyond those marked as mandatory, is optional and has no consequences regarding the main purposes of Data collection, since its provision serves exclusively to optimize the quality of the services provided by us.

4. What personal data do we collect?

This website collects and uses personal information for the following lawful processing purposes:

1. To create a newsletter from our website, in which an email will be requested for registration. In any case, if you no longer wish to be in our mailing list, it will be possible to click the unsubscribe link in the footer of any email you will receive from us. While at the same time the e-mail address is also deleted from the company’s systems.

2. To collect data from contact forms available on our site. The company has designed a standardized contact form on its website in order to facilitate communication with any interested party. This form is used for any queries or requests and directs them to the appropriate member of staff. In order to manage and respond to your inquiries and requests, we may collect and store your full name, e-mail, address, contact details and any other information you may have provided to us. This data is used strictly to respond to your inquiries or requests and will not be disclosed to third parties except as stated in this policy or where disclosure is required or permitted by law.

3. For the collection of data from linkedin and other websites (lead generation) for which this website’s privacy policy is required.

4. Traffic data of our website.

5. Information collected from the use of cookies in your browser.

6. In order to provide the best possible website experience, we collect technical information about your internet connection and browser, as well as the country and phone code where your computer is located, the websites displayed during your visit, advertisements which you click on and any search terms you used.

6. How long do we keep your personal Data?

We retain your Personal Data for a period, suitable to fulfill the purposes set out in this Privacy Policy (unless a longer retention period is required by applicable law). In particular, your declaration of consent to send a newsletter is kept for as long as the newsletter is sent to you by the Company and, in any case, no longer than six months from the cessation of its sending.

7. Principles of data collection and processing and your rights as data subjects

The Company applies the ten Processing Principles of GDPR 2016/679 (lawfulness, objectivity, transparency, purpose limitation, data minimization, accuracy, storage time limitation, integrity, confidentiality and accountability). The Company protects and ensures your eight rights regarding the use of your Personal Data, as specified in Greek law, namely the right to information, access, correction and erasure, restriction of processing, portability, objection and non-automated profilebased decision-making, by using the Data Subjects Exercise Rights Request Application Form. The above applies without any discrimination and to all the data processing we carry out.

8. Cookies policy

What are cookies?

The term “cookie” refers to a small data file consisting solely of a series of information in text form, which the website transfers to your web browser located on your computer’s hard drive, either temporarily throughout your visit, or sometimes for longer periods, depending on the type of cookie. Cookies perform various functions (for example, distinguishing you from other visitors to the same website or remembering certain things about you, such as your preferences) and are used by most websites to improve the user’s experience and do not harm users’ computers neither the files stored on them.

Each cookie is unique to your browser and contains certain anonymous information. A cookie usually contains the name of the field where the cookie came from, the lifetime of the cookie and a value (usually in the form of a randomly generated unique number).

Cookies on this website and how to manage them

According to the European E-Privacy Directive 2009/136/EC (which will be replaced by the e Privacy Regulation) our website accepts the use of cookies. When using our website, your personal data is processed by third parties, such as by social networks and search engines, e.g. Google Analytics, Facebook social plug-ins, etc. without any involvement, influence or control on the part of the Company and are transmitted either inside or outside the European Economic Area for which the said third parties are solely responsible.

If you do not want third parties to receive information from your browser, when you visit the Company’s website you can opt out of the terms provided by the respective Policy of Use available on the website of each such third party. Although most browsers automatically accept the use of cookies, you can always change the settings on your computer, choosing not to accept cookies.However, you should be aware that the operation of the website will be significantly affected if you disable or do not accept the use of cookies.

9. Transmission of your data to third parties

The company may transfer personal data that has been collected to the extent that this is reasonably necessary for the management of legal operations. Such transfers will be protected by appropriate safeguards (e.g. personal data disclosure clauses necessary for legal compliance, etc.). In addition, we may transfer personal data when such processing is necessary to comply with a legal obligation to which we are subject.

10. Data Breaches

For all your personal information stored in our database, all necessary measures will be taken to secure it. We will report any unlawful breach of this website’s database or the database of any third party data processor to any and all directly concerned as well as the authorities within 72 hours of the breach, as long as it is apparent that the personal data stored in a recognizable form have been stolen.

If you consider that the processing of your data by us violates the applicable legislation, you can file a complaint with the competent supervisory authority:

Hellenic Data Protection Authority, postal address: Kifissias 1-3, PO Box 115 23, Athens, tel.: 210.
6475600, e-mail address (email): contact@dpa.gr.

11. Targeted advertising

Provided you have given us written consent, we may use your personal data to display advertisements relevant to your apparent preferences on our website. However, we do not use automated tools to identify and evaluate your consumer profile and general preferences with other personal information (such as your email address) in order to display advertisements or send you personalized offers. In addition, we do not share your personal information with third parties so that they can send you relevant advertisements, unless you have expressly consented to them in writing.

If you wish us to stop sending you updates or offers, you may use the hyperlink for deregistration which is placed within the relevant e-mail you received from us (unsubscribe).

12. Contact for questions or comments

If you have any concerns or comments regarding this policy, please contact us:

Contact numbers: +30 26510 92177, +30 697 668 9259

Email: info@simpas.gr

Contact hours: Monday to Friday 07:00 am to 7:00 p.m.

13. Validity of Personal Data Protection Policy

This privacy policy may be changed and modified whenever necessary. We will not expressly notify users of our website of such changes. Instead, we encourage you to periodically check this page for any changes to this privacy policy. By using of the website https://simpasus.com after the publication of the amendments, you automatically accept such amendments.

This Policy was published by the Company on 29/08/2022 and is subject to periodic improvement and review.